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Application volume is up. AI has made it easier for fraud to slip through. And most recruiting data still tells you what already happened, not what’s about to.  These are just a few…

AI adoption is dominating conversations across every industry—and customer success (CX) is no exception. CX leaders are feeling real pressure from boards, investors, and executives to “do more with AI,” driven by promises of…

Imagine adding a new teammate to your organization and giving them zero onboarding, no training, and unclear expectations—then expecting them to perform flawlessly, and immediately save the company money. Sounds crazy, right? Unfortunately, that’s exactly…

In today’s talent market, speed, quality, fairness, and candidate experience are all on the line. Between competitive talent pools, rising application volumes, time-to-fill pressures, and increased scrutiny around bias and candidate…

Picture this: your team screens hundreds of resumes, interviews dozens of candidates, and finally lands on what feels like the right hire. Then, not long after day one, the cracks start to…

I’ve been in talent and people leadership roles long enough to know that hiring never feels simple—especially when the conditions keep changing. Economic slowdowns, unpredictable job market shifts, and the government shutdown delaying the release of official labor data mean it’s harder than ever…

Candidate A and Candidate B look identical on paper—same skills, same experience, same qualifications. The only difference? Candidate B’s profile is completely fake.  AI has transformed hiring for the better—think streamlined workflows, faster…

Over the past five years, we’ve all heard the word “unprecedented” more times than we can count. But there’s no question that 2025 truly earned that title.   We saw workforce…

Hiring feels messy right now. Headlines warn of economic slowdowns, yet recruiters are busier than ever. Candidate volume is up, but quality remains elusive. And AI? It’s everywhere—but so is…